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bluemassgroup:

Charlie Baker’s outsourcing problem

The photograph – apparently taken in late summer of 2008 (it’s undated, but that’s when the story it accompanies was published), when the economy was teetering on the edge of catastrophe – says it all. There’s Charlie, in a tux, holding his award for his awesome outsourcing work. LOL

Today’s Globe has most of the key details. In brief: in the course of his work at Harvard Pilgrim, Baker outsourced most of Harvard Pilgrim’s IT work to Perot Systems (yes, that Perot). Nothing wrong with that, exactly – Harvard Pilgrim apparently couldn’t handle the work on its own and needed outside expertise. But then it gets dicey.

Read the rest here.

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