The MBTA announced today that it's returning to front-door boarding on buses and on trolleys at street-level stations, including on the Mattapan Line, on Monday - in a move it says will also mean more seats available for passengers.
Protective barriers have been installed to support physical distancing between operators and passengers, allowing front-door boarding to resume and providing more space for customers than the previous temporary barriers.
Passengers will still be required to wear facial coverings, the T says.
To avoid overcrowding on buses, operators also have the discretion to bypass a stop if the operator determines that the bus has reached its safe capacity. If a customer with a disability is able to be identified while waiting at a stop to be bypassed, the bus operator alerts the Control Center, will notify that individual that the stop is being passed due to crowding, and will alert the customer to the approximate time of the next available bus that can accommodate them.
Passengers had been boarding buses and street-level trolleys at the rear as a Covid-19 measure, with numerous seats near the front of the bus or trolley blocked off to protect the driver.