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Mother Nature helps the DPW with some citizen complaints

Last night, the city marked a number of Citizens Connect snow complaints closed with this note:

Thank you for your request. This service request is now considered closed due to the recent arrival of Spring. The City worked around the clock this winter to address the record-breaking snowfall and we hope that many of your concerns were resolved. We encourage you to let us know of any additional issues and thank you for working with us to make the City a better place. Thank you for your patience and we apologize for any requests that we were not able to get to.

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Whoever wrote that fluff clearly has never been married. Unless my apologies are unconditional, unpatronizing, and free of excuses, I know I'll be sleeping on the couch.

The resolution should read:

This service request is considered canceled. The City elected to wait for the weather to melt the snow rather than manually remove it.

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So now they can claim 100% successful response rate to all the unplowed/unshoveled snow complaints, right?

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Some businesses and organizations have no interest in removing snow off sidewalks. They didn't do it this year, last year or the year before. I'm looking at you, MBTA. Supposedly tickets were issued but I have no way of verifying that. It they were it didn't seem to matter.

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That's what I did for a local business. A CC complaint a week, with a photo. Eventually (6 weeks after the first blizzard) they finally cleared the sidewalk.

Reality is, overall the snow eventually melts. And state agencies aren't going to listen to the city.

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That will be my winter hobby.

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Case closed. Case noted. Shrug. Dumped case. No Vio.

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Not ready to say it's a Walsh administration thing, but I used to get responses from Citizens Connect that made me feel good about our city. Now I send them a pic of a sidewalk buried under several feet of snow and get "no vio found" notices. I just feel like they don't even try anymore or have elected not to pursue certain types of posts.

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But they were clear cut cases with property owners who didn't seem to care.

$50 a pop- ISD will write someone up, but my guess is that they leave marginal things go or just tell the owner to do it or else.

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...meanwhile, in Washington, DC

"We're sorry, Governor Baker, but the Massachusetts situation just doesn't warrant additional disaster declaration federal funds. Now, if there was still a backlog of incomplete snow removal requests, that would be evidence of something like a disaster. According to this, though, all these work orders were cleared without too much effort. That doesn't sound like a disaster to us."

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